Hotelier offers all the features which are necessary for the running of Guest Houses and smaller Hotels. All the functionality is as a result of requirements generated by the industry.

From the time a reservation enquiry is received, Hotelier will control the process, checking availability, capturing the guest and booking details, handling commissions, generating a confirmation / deposit letter, checking the guest in on arrival, posting charges for extras consumed, to checking out and debtors control

In addition, Hotelier has a host of Financial, Management and Marketing reports essential for the efficient running of the organisation.

We are constantly looking for ways in which we can use the Hotelier Guest Database to generate more bookings.

Cloud-based Technology

Allows you the choice of running your system on a dedicated off site secure server with remote access from all terminals

User friendly

  • Hotels, Guest Houses, B & B’s, Self Catering Establishments
  • 4 to 150 Rooms / Units / Chalets / Sites
  • User Password-level Control
  • Unlimited comprehensive Reservations Calendar
  • Easy navigation, previous and future bookings
  • Flexible Room Numbering
  • Room Clean / Dirty Module / Room out-of-order Facilility
  • Public Holiday Notification
  • Function / Event Rooms
  • Standard Bookings, Walk-ins, Groups, Enquiries
  • Room out-of-order Facilility
  • Guest Profiles / Precious visit Stats
  • Travel Agent / Tour Operator / Corporates / PCO’s / Weblisting / Direct Bookings
  • Forced marketing fields on Booking Sheet
  • Guest Special-Requests Diary (auto pop-up)
  • Bill-back to Agent / Company Option
  • Commissionable or Nett Rates
  • Flexible Rate Builder (include/ exclude breakfast, meals etc)
  • Auto Deposit Calculation
  • Confirmed / Unconfirmed / Deposit Due colour-coding and reminders
  • User definable Debit / Credit Account Allocations
  • Full Debtors Control Module
  • Financial, Marketing and Occupancy Reports
  • Letterheads and Logos
  • Email ALL correspondence (direct / Ms Outlook / Outlook Express) as PDF Attachments
  • Auto Backup local and to Hotelier Server
  • House and Staff Accounts, Cash Sales
  • Ability to send local and international sms’s from Hotelier
  • Automated back ups